|
Services
MedManager’s team of software engineers and developers can customize our flagship online chronic disease management program or create bespoke solutions to suit the specific needs of your organization and clientele. MedManager recognizes that your organization is at its best when focused on healthcare delivery. Our application hosting services enable you to concentrate on your strengths and core objectives. Our ISO 13485-certified quality management system ensures that your solution will be safe, effective, matched to your expectations, and delivered reliably. 
Many leading healthcare organizations have invested significant time and resources into their legacy client management Information Technology & Communication systems. For organizations that wish to integrate their legacy systems with our online chronic disease management solution, MedManager will work closely with you to plan and implement a cohesive and successful interface or integration. MedManager has designed its solution to be easily integrated with a variety of health information systems, utilizing internationally-recognized standards such as HL7. 
As a busy healthcare organization, you value efficiency and convenience. MedManager has established a comprehensive project management program that builds and implements a plan based on your business needs and environment. One of our dedicated project managers will collaborate with you through a series of steps designed to ensure the successful adoption and launch of your new online chronic disease management solution. Each project will follow a proven methodology: • Project Visioning • Client Requirements Analysis • Solution & Service Planning • Beta Staging & Testing • Solution & Service Implementation • Support 
Training is critical to a successful online chronic disease management program for your organization. During the launch process, we will spend the time necessary to equip your designated staff with the skills and experience needed to manage the online program. A “train-the-trainer” approach is taken with at least one staff member, which provides your organization with an internal champion who can continue to guide and support other system users. Training can be conducted face-to-face and via webcast. Our Internet-based training option also facilitates ongoing education and skills enhancement when new features are added to the system. 
MedManager is committed to your success in delivering an optimal online chronic disease management program. In addition to providing online and hardcopy help documents, we offer our clients the convenience of contacting our Customer Support Centre by telephone, secure message or email. Click here for more details about or how to contact our support services. |
|